Frequently Asked Questions
Everything you need to know about your Yumiko experience.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our pieces feature tailored fits, we recommend measuring yourself and comparing it to our chart, or contacting our style experts for personalized advice.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee depending on your location.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing and your selected shipping method.
What sustainable practices does Yumiko follow?
Yumiko is committed to ethical fashion. We use organic cotton, recycled polyester, and work exclusively with fair-trade certified factories to ensure high quality with a low environmental footprint.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey directly on our carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.